Frequently Asked Questions

TouchDown Alarm is an innovative alarm app that only stops when you reach your set destination.

Key features:

• Location-based alarm dismissal system
• 5-level difficulty settings
• Gamified motivation system
• Detailed statistics and analysis

Setting up an alarm is very simple:

• Open the app and tap 'New Alarm'
• Set your desired time
• Select destination location (directly on the map)
• Choose difficulty level (Very Easy ~ Very Hard)
• Select alarm sound
• Tap 'Save' to complete

The 5-level difficulty system lets you choose the intensity that suits you:

• Very Easy: Success +10pts / Fail -5pts
• Easy: Success +20pts / Fail -10pts
• Normal: Success +30pts / Fail -20pts
• Hard: Success +50pts / Fail -40pts
• Very Hard: Success +80pts / Fail -80pts

Higher difficulty levels earn you more points.

Why location permissions are needed:

• To determine your current location for destination arrival verification
• To judge alarm dismissal conditions
• For accurate distance calculations

Location data is used only for alarm functionality and is deleted immediately after the collection purpose is achieved.

Ways to improve GPS accuracy:

• Enable Wi-Fi and Bluetooth (improves location accuracy)
• Use outdoors (better GPS signal reception)
• Set location services to 'High accuracy'
• Set app location permission to 'Allow all the time'

Distance calculation method:

• Straight-line distance calculation based on GPS coordinates
• Real-time location updates
• Alarm dismissal when within destination radius

The default arrival radius is 50m, which can be adjusted in settings.

Check these items if your alarm isn't ringing:

• Ensure device volume is sufficiently high
• Check that silent mode is disabled
• Verify app notification permissions are enabled
• Exclude app from battery optimization
• Allow background app refresh

We provide various alarm sounds:

• Default alarm sounds (Marimba, Mozart, Nokia, etc.)
• Special alarm sounds (One Piece, Star Wars themes)
• Device's default alarm sounds available

You can change this when setting alarms or in the settings menu.

Yes, we provide various repeat options:

• Daily repeat
• Weekdays only (Mon-Fri)
• Weekends only (Sat-Sun)
• Select specific days
• One-time alarm

Simply select the repeat option when setting your alarm.

Ways to improve app performance:

• Completely close and restart the app
• Restart your device
• Check for app updates
• Free up device storage space
• Close other apps running in the background

If problems persist, please contact customer support.

Check these cases:

• Weak GPS signal areas (indoors, underground)
• Verify destination setting is accurate
• Check arrival radius setting (adjustable in settings)
• Confirm location services are enabled

Data recovery methods:

• Check auto-sync after restarting the app
• Verify Google/Apple account login status
• Restore from cloud backup

Premium subscription benefits:

• Unlimited alarm settings (Free: 3 alarm limit)
• Ad removal
• Detailed statistics and analysis
• Premium alarm sounds
• Priority customer support

You can choose between monthly and annual subscriptions.

Subscription cancellation methods:

• iOS: Settings > Apple ID > Subscriptions > TouchDown Alarm > Cancel Subscription
• Android: Google Play Store > Account > Subscriptions > TouchDown Alarm > Cancel

After cancellation, you can still use premium features until the end of the current billing cycle.

Account deletion process:

• App Settings > Account Management > Delete Account
• Or request account deletion through customer support